THE IMPACT OF PERCEIVED ORGANIZATIONAL SUPPORT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG EMPLOYEES OF THE AFRICAN GLASS COMPANY IN JIJEL, ALGERIA

Abstract

This study aims to examine the impact of perceived organizational support on organizational citizenship behavior among employees of the African Glass Company in the state of Jijel. A questionnaire was distributed using simple random sampling to 169 employees of the African Glass Company in Jijel in order to obtain data processed using the Statistical Package for the Social Sciences (SPSS). The study's results indicate the presence of an impact of perceived organizational support on the organizational citizenship behavior of employees in the company under study, attributed to the positive influence of fairness and supervisor support on organizational citizenship behavior. However, organizational rewards and working conditions do not affect the organizational citizenship behavior of employees in the company under study. Explanations and suggestions are provided based on the findings.