PROPOSING AN ENTERPRISE GOVERNANCE OF INFORMATION TECHNOLOGY (EGIT) STAGE-BASED MATURITY MODEL (MM) DEVELOPMENT METHODOLOGY FOR ARAB COUNTRIES

Abstract

  Developing and using Maturity Models (MMs) is an important topic for researchers and practitioners due to the importance of achieving enterprise goals in a measurable manner. In developing countries like Middle East and North Africa Region (MENA) region and especially Arab countries, Enterprise Governance of Information Technology (EGIT) plays a greater role in achieving new strategic visions set by emerging economic developing countries which have EGIT limited assigned resources, lack of EGIT knowledge, and higher levels of risk. Although there are many MMs for Information Technology (IT) and EGIT, we could not find any adopting stage-based maturity measurement technique. This study proposes an easy-to-use and scientifically developed EGIT MM development methodology which can develop stage-based MMs. This study is following an experimental approach by using the proposed EGIT Stage-based MM development methodology to develop an EGIT stage-based MM which is deployed and tested in three firms. The proposed MM development methodology will enable researchers in developing countries to build and use scientific EGIT stage-based MMs that can support organizations to measure their compliance to the diverse EGIT respective regulations easily while adapting with their local context needs. The participating firms provided evaluation of the tested MM depicting its value in measuring EGIT compliance.