EXAMINING THE EMPLOYEE ENGAGEMENT INTERVENTION AND IMPACT ON EMPLOYEES’ ENGAGEMENT PRODUCTIVITY AND RETENTION: A CONCEPTUAL FRAMEWORK POST COVID SCENARIO

Abstract

Purpose: The purpose of this study is to investigate the impact of employee engagement interventions, both before and after the COVID-19 pandemic, on employee engagement, performance, and retention. It aims to explore the relationship between engagement interventions, engagement dimensions, job satisfaction, and their influence on overall employee performance and retention. The study seeks to provide insights and understanding regarding the importance of engagement strategies in the context of a changing work environment influenced by the pandemic.

Theoretical Framework: This study explores the existing interventions, engagement, and Performance & Retention methods from the present literature to develop a conceptual framework. The conceptual framework defines the relationship between engagement interventions, engagement, and employee Performance & Retention.

Design / Methodology / Approach: This study utilized a literature review and semi-structured interviews to examine engagement interventions and their effects on employee engagement, performance, and retention. The methodology included identification, screening, eligibility, and inclusion, following PRISMA guidelines. Various engagement constructs from 1990 to 2022 were analyzed and summarized in a table.

Finding: This study finds that employee engagement interventions help to keep employees engaged and enhance employee Performance & Retention.

Research, Practical & Social Implications: This study provides industry leaders with insights on pre- and post-pandemic factors influencing employee engagement. It also offers HR professionals valuable information to improve HR programs and policies. Furthermore, it aids researchers in studying post-COVID employee engagement interventions.