THE IMPACT OF THE RELATIONSHIP BETWEEN LEADERSHIP STYLE AND WORK ETHICS ON EMPLOYEE PERFORMANCE WITH MOTIVATION AS A MEDIATING FACTOR ; A CASE STUDY AT PT. LION MENTARI AIRLINES)

Abstract

PT Lion Air, an Indonesian national private airline, has been operating since June 30, 2000, and has achieved numerous international certifications to improve its services and maintain its customer base. This study aims to investigate the impact of leadership style and work ethics on employee performance at PT Lion Air, with motivation acting as a mediating variable. This study employs a quantitative approach with an interview research design for employees at PT. Lion Air, totaling 520 people. The sample is determined by removing four top air crew leaders, resulting in a total of 300 employees. The results showed that 78.3% of performance variation was influenced by leadership style and work ethics, while 78.1% was influenced by leadership style and work ethics. Leadership style had a significant effect on employee performance at PT. Lion Mentari Airlines, while work ethics had a positive effect. Based on these findings, companies should focus on leadership styles that are accepted by employees, involve trust, delegation of authority, and foster a sense of caring and the need for employees to develop further.